Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at Info@dwellininteriors.com. Returns must be approved before being sent back. Items returned without prior approval will not be accepted.

Once your return request is approved, we’ll provide instructions on how to proceed.

You can always contact us for any return-related questions at Info@dwellininteriors.com.

Damages and issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll assess the issue and work with you to make it right.

Exceptions / non-returnable items

Certain items cannot be returned, including:

Sale items
Gift cards
Custom, made-to-order, or special-order items

If you’re unsure whether your item is eligible for return, please get in touch before purchasing.

Exchanges

The quickest way to ensure you receive the item you want is to return the original item (once approved) and place a new order separately.

Refunds

Once we receive and inspect your approved return, we’ll notify you of the outcome.
If approved, refunds will be processed to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider.
If more than 15 business days have passed since your return was approved, please contact us at Info@dwellininteriors.com.